Terms and conditions

Introduction

Welcome to Essence Empire Fragrances. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website.

  1. General

1.1 Company Information: Essence Empire Fragrances is operated by [Your Company Name], registered in England and Wales. Our registered office is at [Your Address].

1.2 Age Requirement: By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.

  1. Orders

2.1 Acceptance of Orders: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.

2.2 Order Confirmation: Once your order is placed, you will receive an order confirmation email. This email is not an acceptance of your order but an acknowledgment that we have received it.

2.3 Contract Formation: A contract between you and Essence Empire Fragrances for the sale of products will only exist once an order has been dispatched to you.

  1. Pricing and Payment

3.1 Pricing: All prices on our website are in GBP (£) and include VAT. We reserve the right to change prices at any time without prior notice.

3.2 Payment Methods: We accept payment by credit/debit card and other payment methods as indicated on our website. Payment is due at the time of ordering.

3.3 Security: All payment transactions are processed securely. We do not store any payment card details on our website.

  1. Shipping and Delivery

4.1 Shipping Policy: Please refer to our Shipping Policy for detailed information on delivery times and charges.

4.2 Delivery Times: We aim to deliver your order within the estimated delivery times; however, delays may occur due to unforeseen circumstances. We are not liable for any delay or failure to deliver the products within the estimated timescales.

4.3 Risk and Title: Risk of loss and title for products pass to you upon delivery.

  1. Returns and Refunds

5.1 Returns Policy: For information on returns, please refer to our Returns Policy.

5.2 Refunds: Refunds will be processed within 5-7 working days of receiving and inspecting the returned items. Refunds will be made to the original payment method.

  1. Use of the Website

6.1 Content: All content on this website, including text, images, and logos, is the property of Essence Empire Fragrances and is protected by copyright and trademark laws. You may not reproduce, distribute, or otherwise use any content without our prior written consent.

6.2 User Conduct: You agree not to use the website for any unlawful purpose or in a way that may harm or disrupt the website or other users.

6.3 Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites.

  1. Limitation of Liability

7.1 Exclusion of Liability: To the fullest extent permitted by law, Essence Empire Fragrances shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

7.2 Maximum Liability: Our maximum liability to you for any claim arising from the use of our products or website shall not exceed the purchase price of the products you purchased.

  1. Privacy Policy

8.1 Privacy: We are committed to protecting your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

  1. Changes to Terms

9.1 Amendments: We reserve the right to amend these Terms and Conditions at any time. Any changes will be posted on this page, and it is your responsibility to review them periodically.

  1. Governing Law

10.1 Jurisdiction: These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

  1. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

  • Email: essenceempirefragrances@mail.com
  • Phone: 0800-123-4567 (Monday to Friday, 9 AM - 5 PM GMT)